Refund policy
Effective October 21, 2026
We stand behind what we make. This page tells you exactly how our refund promise works. It applies to every paid HERO DAD product bought from our Payhip store.
The Use-It Promise. Use the tools for 30 days and keep your log. If you did the work and saw no real change in how you and your son connect, email us with your log and we will refund your money without any ands, ifs or buts. Plain and simple.
Step 1: Use the tools and keep your log
The log is simple. It shows you did the work. Each product tells you which log to keep.
| Product | Your log |
|---|---|
| The 60-Second HERO DAD | The Rep Tracker in Part 2. Write the date and what you noticed for at least 4 of the 5 reps. |
| The HERO DAD Seeds | The Seed Log (Bonus 2). At least 4 dated entries across your 30 days. |
| The HERO DAD Legacy Kit | The Seed Log (Bonus 3). At least 4 dated entries across your 30 days. |
| The First Win: A 7-Day Fast Start | The 7-Day Daily Win Tracker. Fill in at least 5 of the 7 days: the date, the script you used, and how he responded. |
| The HERO DAD System | Your own dated notes. At least 4 entries across your 30 days: the date, the script you used, and how he responded. |
| All other products | The log named inside the product. |
Step 2: Email us
Send your log (a photo or the file) to services@youractos.com within 45 days of your purchase. Please include the email you used to buy.
Step 3: We check, then we refund
We check that the work was done, not whether we agree with you. Then we refund you. Refunds go back to the way you paid. Your bank may need a few business days to show it.
Good to know
- Because every product is an instant download, we cannot take it back. That is why the promise asks you to use it first and show your log.
- One refund per product, per buyer.
- If something is wrong with your file or link, email us first. We will fix it fast.
- If you bought a product that includes other products, the promise covers the whole purchase.
If you bought through a different seller, their policy applies, not ours.
Comments? Email services@youractos.com.